| Q: | How is the Infiniti by Conair’s Steam Straightener different from other straighteners? |
| A: | This is the only steam straightener with nanosilver tourmaline ceramic technology that also features conditioning ionic steam and adjustable straightening combs. Our steam feature has off/low/high settings. A generator built into the product helps eliminate frizz by producing millions of ions. |
| Q: | What are the plates made of? |
| A: | The aluminum plates are coated with Nano Silver Tourmaline Ceramic™. This helps to eliminate frizz and protect hair from damage. |
| Q: | How do I clean the plates? |
| A: | Simply wipe plates with a damp cloth after each use to remove any product. |
| Q: | Will the Steam Straightener work on all types of hair? |
| A: | Yes. It’s designed for the most delicate, thin hair to the coarsest, hard-to-straighten hair. (Instructions for use on each type of hair are in the package) |
| Q: | What temperature does the Steam Straightener reach? |
| A: | There are 5 ultra-high heat settings from 285 degrees Fahrenheit to 395 degrees Fahrenheit. |
| Q: | How quick does the Steam Straightener heat up? |
| A: | It takes only 30 seconds. |
| Q: | Is the water compartment only for water? |
| A: | Yes. We recommend that you only use distilled water. |
| Q: | Does the steam straightener help hair not frizz in humid weather? |
| A: | Yes. The advanced Nano Silver Tourmaline Ceramic™ technology and our 2-stage styling system lets you achieve longer lasting salon-straight looks, every time you style in every weather condition. |
| Q: | Is it safe to use the Steam Straightener everyday? |
| A: | Yes. Our 2 stage styling system first infuses hair with conditioning ionic steam, and then locks in all that healthy moisture with the heated plates. The results are sensational, silky, shinier, pin-straight styles that last. |
| Q: | How does the detangling comb work? |
| A: | The retractable detangling combs separate tangles and tame even the most unruly frizz. The three different comb heights, high, low and off, make this the perfect straightener for any hair type, even thick and coarse texture. You can set the comb height that best fits your hair type. |
| Q: | Will the Steam Straightener turn off automatically? |
| A: | Yes. It will automatically turn off after 60 minutes. |
| Q: | Do you have a money back guarantee? |
| A: | You have 30 days to try the product. If you’re not completely satisfied, simply call our customer service department at 888-254-3035 or email conairsteamstraight@datapakservices.com, and they will gladly help you. |
| Q: | Do you have a warranty? |
| A: | We have a Limited 5 Year Warranty. We will repair or replace (at our option) your unit free of charge for 60 months from the date of purchase if the appliance is defective in workmanship or materials. Call 888-254-3035 and refer to the Instruction & Styling Guide for instructions. |
| Q: | What should I do if the Steam Straightener won’t turn on? |
| A: | Check the on/off button to ensure product is turned on. Also, make sure that the water reservoir is full. Steam slide switch on side of handle should be turned on to either low or high steam setting. |
| Q: | Is this offer for the Steam Straightener with all the bonus items available for purchase at retail or on any other websites? |
| A: | This offer is only available on www.conairsteamstraight.com or by calling 888-254-3035. |